Guide to Online Participation
From ParticipatioNZ
The Guide to Online Participation will help State servants
identify and develop exciting and innovative ways to engage with New
Zealanders in policy and service design and delivery.
This work contributes to achieving a world-class professional
State Services. The current Guide to Online Participation is the first
step in an evolving area of theory and practice - it will be tested and
refined, and we require your help to improve its contents.
To comment on the guide or share your ideas and experiences about
online participation, please email participation@ssc.govt.nz to be set
up with access to the ParticipatioNZ wiki.
How to use the Guide
The principles, processes and tools set out in this Guide are a
starting point for making online participation work in your own context.
Critically, there are no checklists: this Guide offers a basic
walkthrough of the issues and risks associated with online
participation. Your own judgement, experience, knowledge and creativity
are needed for your success.
For new practitioners, this Guide is a practical primer for
engaging people online. For more experienced practitioners, it is a call
to find creative and effective ways of engaging the public, using
information and communication technology, especially Web 2.0 technologies and social media.
This Guide focuses on online participation only. It does not
cover electronic voting (e-voting) in elections which falls under the
responsibility of the Chief Electoral Office.
The Guide was drafted online which is reflected in its structure
and format. The sections are interconnected and relevant resources are
hyperlinked to allow you to follow alternative paths through the
material, depending on your interests and focus. There are three main
parts.
- Overview - provides a brief but holistic introduction to
Online Participation for all readers.
- Snapshot - offers a strategic review of each section's
essential elements for policy officials and business managers.
- Full story - provides indepth assessment and more
operational detail for those responsible for putting it all into
practice.
Overview - Introducing Online Participation
A guide for navigating
online participation. This section provides a quick introductory
tour of the main issues addressed in the Guide to Online Participation.
Purpose
Why have a guide?
This section defines the scope and purpose of the Guide to Online
Participation.
Principles
Sound principles
can stand the test of time. This section sets out the core
principles for online participation.
Implementation
Good design puts
principles into practice. This section describes how to design
successful online participation.
Project management is
where design hits reality. This section describes how to
successfully manage online participation.
Evaluating to learn,
learning to evaluate. This section provides guidance for evaluating
online participation.
Resources
Want more? Need
help? Look here. This section provides tools,
case
studies,a
glossary and links to useful resources for online participation
projects.
http://wiki.participation.e.govt.nz/wiki/Guide_to_Online_Participation
